Privacy Policy

Care Dental Huntington Park

Last updated: June 07, 2025

Introduction

Care Dental Huntington Park ("we," "our," "us," or "Practice") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://www.caredentalhp.com ("Site") or receive our dental services.

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) and California privacy laws. This Privacy Policy works in conjunction with our separate Notice of Privacy Practices for protected health information and our Terms of Service.

By using our Site or receiving our services, you consent to the collection and use of information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information:

Name, address, phone number, email address
Emergency contact information
Insurance information and employer details

Demographic Information:

Date of birth, age, gender
Preferred language for communication

Website Usage Information:

IP address, browser type and version
Device information and operating system
Pages visited, time spent on pages, click-through rates
Referring websites and search terms used
Geographic location (general area, not precise location)

Protected Health Information (PHI)

In the course of providing dental services, we collect and maintain protected health information, including:

Medical and Dental History:

Previous dental treatments and procedures
Medical conditions, medications, and allergies
Dental and medical insurance information
Treatment plans, progress notes, and clinical records

Diagnostic Information:

X-rays, photographs, and digital impressions
Laboratory test results and diagnostic images
Treatment outcomes and follow-up care records

Financial Information:

Payment information and billing records
Insurance claims and benefit information

How We Collect Information

Direct Collection

Patient registration and intake forms
Appointment scheduling systems
Patient portal communications
Phone calls and in-person consultations
Treatment consent forms and surveys

Automatic Collection (Website)

Cookies and similar tracking technologies
Google Analytics and other web analytics tools
Server logs and website usage data
Social media interactions (if applicable)

How We Use Your Information

Healthcare Services

We use your information to:

Provide dental care and treatment services
Coordinate with other healthcare providers
Process insurance claims and handle billing
Schedule appointments and send reminders
Communicate about treatment plans and follow-up care
Maintain accurate medical records
Comply with legal and regulatory requirements

Website Operations

We use website information to:

Improve website functionality and user experience
Analyze website traffic and usage patterns
Personalize content and communications
Respond to inquiries and provide customer support
Send appointment reminders and practice updates
Comply with legal obligations

Marketing and Communications

With appropriate consent, we may use your information to:

Send newsletters and health education materials
Promote dental services and special offers
Conduct patient satisfaction surveys
Share testimonials (with explicit permission)

Google Analytics and Tracking Technologies

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect and analyze information about website usage.

Information Collected by Google Analytics:

Number of website visitors and page views
Time spent on pages and bounce rates
Geographic location (city/region level)
Device and browser information
Traffic sources and referral sites

Data Processing:

Google Analytics data is processed on Google's servers
We have enabled IP anonymization to protect user privacy
Data is retained according to our retention settings (currently 26 months)
We do not use Google Analytics for advertising purposes

Your Choices:

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
You can control cookies through your browser settings
Disabling cookies may affect website functionality

Cookies and Similar Technologies

We use the following types of cookies:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences
Security Cookies: Protect against fraudulent activity

How We Share Your Information

Protected Health Information

We may share your PHI only as permitted by HIPAA and applicable law:

Treatment: With other healthcare providers involved in your care
Payment: With insurance companies and billing services for claims processing
Healthcare Operations: For quality assurance, training, and administrative purposes
Legal Requirements: When required by law, court orders, or regulatory agencies
Emergency Situations: To prevent serious harm to you or others

Non-Health Information

We may share non-health personal information:

Service Providers:

With trusted third parties who assist with business operations:

Website hosting and maintenance providers
Payment processing companies
Appointment scheduling platforms
Email marketing services (with consent)

Legal Compliance: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

Third-Party Services

We work with the following types of service providers:

Google Analytics for website analytics
Secure hosting providers for website and data storage
Payment processors for billing and insurance claims
Email service providers for communications
Appointment scheduling software providers

Data Security

Technical Safeguards

We implement appropriate technical measures to protect your information:

Encryption of data in transit and at rest
Secure server infrastructure and firewalls
Regular security assessments and updates
Access controls and authentication systems
Backup and disaster recovery procedures

Administrative Safeguards

Staff training on privacy and security practices
Regular policy reviews and updates
Incident response procedures
Business associate agreements with third parties
Regular audits of access logs and security measures

Physical Safeguards

Secure facilities with controlled access
Locked filing cabinets for paper records
Secure disposal of confidential information
Computer screen privacy and automatic locks

Your Privacy Rights

HIPAA Rights (Protected Health Information)

You have the right to:

Access and obtain copies of your health records
Request amendments to your health information
Request restrictions on use or disclosure of your PHI
Request alternative means of communication
File a complaint if you believe your privacy rights have been violated

California Consumer Privacy Act (CCPA) Rights

California residents have additional rights regarding personal information:

Right to Know: What personal information we collect and how it's used
Right to Delete: Request deletion of personal information (subject to legal and healthcare record retention requirements)
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: Equal service regardless of exercising privacy rights

General Privacy Rights

Opt-out of marketing communications
Control cookie settings through your browser
Request information about data sharing practices
Update or correct your contact information

How to Exercise Your Rights

To exercise your privacy rights:

Email us at info@caredentalhuntingtonpark.com
Call our office at (323) 277-4044
Submit a written request to our office address
Use our Patient Portal for health record access

We will respond to your request within the timeframes required by applicable law.

Data Retention

Health Records

We retain health records in accordance with:

California law requirements (minimum 7 years for adults, longer for minors)
Professional standards and regulations
Insurance and legal requirements

Website Data

Google Analytics data: 26 months
Contact form submissions: 3 years
Email communications: As long as necessary for business purposes
Cookie data: Varies by cookie type (session to 2 years)

Secure Disposal

We securely dispose of information when no longer needed through:

Shredding of paper documents
Secure deletion of electronic files
Destruction certificates for sensitive materials

Children's Privacy

HIPAA Compliance for Minors

Minors have certain confidentiality rights under California law
Parents/guardians generally have access to minor children's health records
We comply with age-appropriate consent requirements

COPPA Compliance (Under Age 13)

We do not knowingly collect personal information from children under 13 through our website
If we become aware of such collection, we will promptly delete the information
Parents may contact us to review, delete, or stop collection of their child's information

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

Post the updated policy on our website
Include the effective date of changes
Notify you of material changes via email or prominent website notice
Maintain previous versions for reference

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

International Data Transfers

Our website and services are intended for users in the United States. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Contact Information

Privacy Questions and Requests

For questions about this Privacy Policy or to exercise your privacy rights:

Care Dental Huntington Park

Email: info@caredentalhuntingtonpark.com

Phone: (323) 277-4044

Address: 6438 Rita Ave, Huntington Park, CA 90255

HIPAA Privacy Officer

For questions about your health information privacy rights or to file a complaint: Contact our Privacy Officer using the contact information above.

State and Federal Agencies

You may also file privacy complaints with:

U.S. Department of Health and Human Services, Office for Civil Rights
California Department of Consumer Affairs
California Attorney General's Office

Effective Date

This Privacy Policy is effective as of June 07, 2025, and applies to all information collected by Care Dental Huntington Park on or after this date.